Zuckerberg and Musk have shown that Big Tech doesn’t care about facts

The online information ecosystem has been in critical condition for some years now, but the prognosis for 2025 is looking more dire than ever.

Already this year two of the world’s richest men, who between them control a huge chunk of our communications infrastructure, have made it clear that they are not interested in our access to the truth.

On Tuesday, Mark Zuckerberg announced that his company Meta – which owns Facebook, Instagram and WhatsApp – would be scrapping its fact checking programme. The only exception to this for now will be in the EU, where strong regulations require it to police its platform.

The core purpose of this programme was to check content that had been flagged as containing potentially harmful misinformation, such as false claims about vaccines or military conflicts. These checks were carried out by third-party organisations, which had to follow rules around process and transparency – and which received significant funding from Meta.

In their place, Meta will now adopt a “community notes-style” system, which enables users themselves to weigh in on content that might be false. A similar set-up has already been adopted by X, where it has proven open to manipulation and failed abysmally to curb misinformation on the platform.

To be clear, Meta’s fact checking programme was not without its problems. For a start, there was no way it could catch every falsehood on the platforms. Meta’s financial arrangements with these organisations also raised questions. And ultimately, there is no definitive proof that showing people fact checks has any real impact on whether they believe the false claims.

But the programme did provide vital financial support to newsrooms that did hugely valuable work, from uncovering Russian propaganda campaigns to exposing online scam artists. And while it was only ever a partial solution at best, Meta’s programme was a sign that the company at least wanted to be seen to care about the accuracy of the information spreading across its platforms.

Zuckerberg’s about-turn came after a week in which another tech tycoon, Elon Musk, had been weighing in on UK politics, most notably with twisted falsehoods about the handling of child grooming cases and messages of support for Tommy Robinson, the far-right figure currently in prison for contempt of court after targeting a Syrian refugee with lies. On Monday, Musk suggested in a poll posted on X that “America should liberate the people of Britain from their tyrannical government”.

The recent behaviour of Zuckerberg and Musk can only be seen in light of the impending second term of Donald Trump, whose propensity for lying is legendary. Musk was already all in on Trump’s presidency. But since the election, much of the rest of the tech world has sought to curry favour with the incoming president, with many prominent figures making big donations to his inauguration.

Like the Trump presidency itself, Musk and Zuckerberg’s dismantling of systems that help protect the truth are logical consequences of the digital structures we have built. An online economy that rewards attention above all else has given new power to false claims. Outlandish lies spread quicker than boring truths. Telling people what they want to hear is more engaging than telling them what they need to hear.

And all the signs suggest that the problem will only be worsened by the tech world’s latest obsession: generative AI. Systems such as ChatGPT, which can come up with content that seems human and accurate but is often simply a convincing lie, are rapidly being incorporated into all our major channels of information and communication. Apple is putting inaccurate headlines on curated news articles. Meta is planning to flood its social networks with AI bots mimicking humans. Google is pushing AI-driven search that regularly throws up false results.

A huge amount of money has been poured into generative AI, and much of the tech industry is banking on it to deliver another lucrative boom. But it has turned out to be even worse than humans at telling fact from fiction – and even more willing to make things up. Dealing with this problem is vital for democracy, but it also threatens the industry’s next big payout. As Zuckerberg proved this week, it’s a lot easier to simply give up on accurate information altogether.

Big Tech is no longer even keeping up the pretence that it is committed to the truth. Keeping our information ecosystem healthy is going to be up to the rest of us.