11.10.24
Big Tech
The video platform has cut hundreds of jobs across the world as it shifts to rely on AI and outsourced workers
22.07.24
Senior figures at dating app accused of mismanagement, negligence and nepotism
17.05.24
Not everything on social media is appropriate, safe or legal. That’s where moderators come in
28.03.24
The forums and groups where online gig workers discuss their tasks offered incredibly insight into how facial recognition tech relies on an army of outsourced data labellers
27.03.24
Tech used to repress dissent against Putin’s regime is powered by unwitting workers in global south
Workers logging onto a Russian gig work platform unwittingly trained facial recognition tools used to detain activists in Moscow
13.12.23
‘It's messed up … they don't think about the safety for their agents’
20.11.23
Harsh targets and distressing content have left mental scars on a global workforce of content moderators
28.06.23
The lawsuit cited TBIJ reporting about the traumatic content Teleperformance workers in Colombia were exposed to when working as TikTok moderators
19.04.23
Outsourcing giant’s deal comes after TBIJ investigation into working conditions faced by company's TikTok moderators
14.02.23
Remote workers are being paid a pittance to play fictional women messaging men who sign up for sex-chat services
21.11.22
How low-paid employees in India and Costa Rica power the system used to monitor warehouse workers
20.10.22
Moderators told the Bureau they faced inadequate psychological support to deal with the endless stream of disturbing content and had to work to gruelling performance targets