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Digital Sweatshops

Shining a light on the exploitation that powers today's tech giants

MAJOR INVESTIGATIONS

Illustration of dating app manager in a dark room

22.07.24

Big Tech

OkCupid put users ‘at risk of assault’ by ignoring safety concerns, say former staff

Senior figures at dating app accused of mismanagement, negligence and nepotism

27.03.24

Big Tech

Online gig work is feeding Russia’s surveillance machine

Tech used to repress dissent against Putin’s regime is powered by unwitting workers in global south

Published with

20.11.23

Big Tech

Behind every swipe: the workers toiling to keep dating apps safe

Harsh targets and distressing content have left mental scars on a global workforce of content moderators

Published with
A three-panelled illustration of a warehouses worker under a camera, with two human eyes either side

21.11.22

Big Tech

The eyes of Amazon: a hidden workforce driving a vast surveillance system

How low-paid employees in India and Costa Rica power the system used to monitor warehouse workers

Published with
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UPDATES

13.12.23

Big Tech

Toxicity and trauma: a day in the life of a dating app moderator

‘It's messed up … they don't think about the safety for their agents’

19.04.23

Big Tech

Teleperformance signs ‘historic agreement’ allowing Colombian workers to unionise

Outsourcing giant’s deal comes after TBIJ investigation into working conditions faced by company's TikTok moderators

A composite image of the Teleperformance HQ building, which is topped with a large sign of the company name, over the first page of the lawsuit documents. The names of various company officers have been redacted by TBIJ

28.06.23

Big Tech

Class action suit launched over Teleperformance working conditions

The lawsuit cited TBIJ reporting about the traumatic content Teleperformance workers in Colombia were exposed to when working as TikTok moderators

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